
Why using fewer words can make you a more impactful leader
My client, let's call him Walter, won't stop talking. In my coaching sessions with him, it's always difficult to get a word in. Yet despite admitting he knows this is his habit, Walter doesn't seem to be conscious of when it's happening. "You're doing it again," I finally said last week after Walter took a full six minutes to answer the simple question I'd posed at the beginning of the session. "Oh really?" he replied, locking eyes with me for the first time since he logged o